An-Najah Libraries Catalog

Books by "Zeithaml, Valarie A."

Book Title	Publisher	Authors	Subjects
Services marketing : integrating customer focus across the firm	McGraw-Hill/IRWIN	Zeithaml, Valarie A. Bitner, Mary Jo. Gremler, Dwayne D.	Customer services Marketing Service industries
Services marketing : integrating customer focus across the firm	McGraw-Hill/IRWIN	Zeithaml, Valarie A. Bitner, Mary Jo. Gremler, Dwayne D.	Customer services Marketing Services industries
Services marketing : Integrating customer focus across the firm	McGraw - Hill Irwin	Bitner, Mary Jo Zeithaml, Valarie A.	Marketing Service industries Customer services Marketing

Services marketing : integrating customer focus across the firm