Essentials of Services MarketingPrentice Hall
Managing Services: Marketing, Operations, and Human ResourcesPrentice-Hall, Inc.
Plant and Service Tours in Operations ManagementMacmillan publishing company
Les Services Contre Le ChomageSyros
Private service firms in a transitional economyThe World Bank
Trade in services: growth and balance of payments implications for countries of Western AsiaUnited Nation
Moving people to deliver servicesWorld Bank
Competing through services : strategy and implementation : cases and textPrentice Hall
Services marketing : Integrating customer focus across the firmMcGraw - Hill Irwin
The Management and Marketing of ServicesButterworth Heinemann
Trade in Services Growth and Balance of Payments Implication for Countries of Western AsiaUnited Nations
Services trade and development : the experience of ZambiaPalgrave Macmillan
Services marketing : people, technology, strategyPearson/Prentice Hall
Service management: an intregrated approachPearson Education
Managing services : using technology to create valueMcGraw-Hill/IRWIN
Service worlds : people, organizations and technologiesRoutledge
Costing of poor quality at food manufacturing organizations in Palestine : Model building and applicationBirzeit University
Service operations management : improving service deliveryFinancial Times Prentice Hall
Services marketing : integrating customer focus across the firmMcGraw-Hill/IRWIN
Service marketing in finance sectorDominant Publishers & Distributors
The handbook of innovation and services : a multi-disciplinary perspectiveEdward Elgar
Services marketing : people, technology, strategy.Pearson Education
Service management : operations, strategy, information technologyMcGraw-Hill
A textbook of services marketingDominant Publishers & Distributors

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