Books about "Customer relations"

Book Title	Publisher	Authors	Subjects
Managing customer relationship codes and guidelines	Cyber Tech Publications	Singh, Yoginder	Management Customer relations
Relationship management	Enkay Publishing House	Kumar, Ashutosh Saraswat, Pranav	Management Customer relations
Human relations in business : developing interpersonal and leadership skills	Wadsworth	Aamodt, Michael G. Raynes, Bobbie L.	Communication in management Interpersonal communication Supervision Of Employees Customer relations
Statistical methods in customer relationship management	Wiley	Kumar, V., 1957- Petersen, J. Andrew.	Management Customer relations Statistical models Management Customer relations
The big book of people skills games : [quick, effective activities for making great impressions, boosting problem-solving skills, and improving customer service	McGraw-Hill	Scannell, Edward E. Rickenbacher, Colleen A.	Customer relations Management Games
Customer information exchange, ethical frameworks and gender in the Arab business world	Emirates Center for Strategic Studies and Research	Al-Shamali, Ali.	Islamic countries Social conditions Women Women in Islam Arab countries Customer relations
Maximizing your sales with Microsoft Dynamics CRM 4.0.	Course Technology, PTR/CRM	Kachinske, Edward Kachinske, Timothy	Data processing Customer relations Microsoft CRM
Customer communications in marketing 2001-2002	Butterworth Heinemann	Wood, Gill	Customer relations Customer services Consumer satisfaction
Creating a customer focus	Elsevier	Leech, Corinne	Customer behavior Management Customer service Customer relations
Managing services : using technology to create value	McGraw-Hill/IRWIN	Heineke, Janelle N. Davis, Mark M., 1944-	Value analysis (Cost control) Management. Customer relations Management technological innovations Service industries
Keeping Customers for Life	Singapore Institute of Management	Caplin, Donald Cannie, Joan Koob	Customer Affairs departments Customer relations