Books about "Service industries"

Book Title	Publisher	Authors	Subjects
Service management : operations, strategy, information technology	McGraw-Hill	Fitzsimmons, Mona J.	Management Service industries
Service marketing in finance sector	Dominant Publishers & Distributors	Gupta, Puja Andotra, Neetu	Finance India Housing Marketing India Service industries India Mortgage banks
A textbook of services marketing	Dominant Publishers & Distributors	Arigela, Sajeevan Rao .	Marketing Service industries Customer services
Services marketing : people, technology, strategy.	Pearson Education	Lovelock, Christopher H. Wirtz, Jochen.	Marketing Management Marketing Professions Marketing Service industries
The handbook of innovation and services : a multi-disciplinary perspective	Edward Elgar	Gallouj, Faiz Djellal, Faridah	technological innovations Service industries Economic aspects technological innovations
Costing of poor quality at food manufacturing organizations in Palestine : Model building and application	Birzeit University	Abdelhalim, Bassam	Case studies Quality control Costs Case studies Quality control Service industries Costs Case studies Quality control Costs Manufactures
Essentials of Services Marketing	Prentice Hall	Wirtz, Jochen Chew, Patricia Lovelock, Christopher	Marketing Service industries Customer services
Services marketing : integrating customer focus across the firm	McGraw-Hill/IRWIN	Zeithaml, Valarie A. Bitner, Mary Jo. Gremler, Dwayne D.	Customer services Marketing Service industries
Service operations management : improving service delivery	Financial Times Prentice Hall	Johnston, Robert, 1953- Clark, Graham, 1949-	Management Service industries
Services trade and development : the experience of Zambia	Palgrave Macmillan	Mattoo, Aaditya Payton, Lucy	International trade Evaluation Service industries Zambia
Services marketing : people, technology, strategy	Pearson/Prentice Hall	Wirtz, Jochen Lovelock, Christopher H	Marketing Management Marketing Professions Marketing Service industries
Service worlds : people, organizations and technologies	Routledge	Bryson, J. R., 1963- Warf, Barney, 1956- Daniels, P. W.	technological innovations Service industries
Managing services : using technology to create value	McGraw-Hill/IRWIN	Heineke, Janelle N. Davis, Mark M., 1944-	Value analysis (Cost control) Management. Customer relations Management technological innovations Service industries
Service management: an intregrated approach	Pearson Education	Gemmel, paul Looy, Bart Van Dierdonck, Roland Van	Management Service industries Management Customer services
Services marketing : Integrating customer focus across the firm	McGraw - Hill Irwin	Bitner, Mary Jo Zeithaml, Valarie A.	Marketing Service industries Customer services Marketing
Competing through services : strategy and implementation : cases and text	Prentice Hall	Lovelock, Christopher H. Vandermerwe, Sandra. Taishoff, Marika Natasha, 1955-	Case studies Service industries Case studies Competition
Moving people to deliver services	World Bank	Matto, Aaditya (Editor) Carzaniga, Antonia (Editor)	International trade Government policy Service industries Free trade
Trade in services: growth and balance of payments implications for countries of Western Asia	United Nation	United Nations: economic and social commision for Western Asia-development planning division	Service industries
Trade in Services Growth and Balance of Payments Implication for Countries of Western Asia	United Nations	UNITED Nations	Service industries
The Management and Marketing of Services	Butterworth Heinemann	Cottam,Angela Mudie,Peter	Marketing Service industries Management Service industries
Private service firms in a transitional economy	The World Bank	De Melo, Martha Ofer, Gur	Russia (Federation) Service industries Small business Russia (Federation)
Les Services Contre Le Chomage	Syros	Gaspard, Michel	France Service industries France Manpower policy
Plant and Service Tours in Operations Management	Macmillan publishing company	Schmenner, Roger W.	Industrial Tours Management Service industries
Managing Services: Marketing, Operations, and Human Resources	Prentice-Hall, Inc.	Lovelock, Christopher H.	Management Service industries